Cancellation Policy

At Milor, we understand that sometimes you may need to cancel an order.

This Cancellation Policy explains when and how an order can be cancelled.

1. Cancellation Before Processing

You may request cancellation as soon as possible after placing your order.

If the order has not yet been processed or packed, we will make reasonable efforts to cancel it.

Approved cancellations will generally be refunded through the original payment method, subject to applicable payment-processing timelines.

2. Orders Already Processed

Once an order has been:

  • Processed
  • Packed
  • Shipped
  • Handed over to the delivery partner

cancellation may no longer be possible.

In such cases, please refer to our Return & Refund Policy.

3. How to Request Cancellation

To request cancellation, contact us as soon as possible:

Email: milorindia123@gmail.com

Phone/WhatsApp: [Phone Number]

Please include:

  • Order number
  • Name used for the order
  • Mobile number
  • Reason for cancellation, if applicable

The cancellation request is considered received when our customer support team receives it through an accepted communication channel.

4. Cancellation Confirmation

Submitting a cancellation request does not automatically mean that the order has been cancelled.

We will confirm whether the order can be cancelled.

If cancellation is successfully processed, we will notify you.

5. Refund After Cancellation

If your cancellation is approved, the applicable refund will generally be processed through the original payment method.

The time taken for the amount to appear in your bank account, card, UPI account, or other payment method may depend on the relevant payment provider.

6. Promotional Orders

Orders placed using promotional discounts, coupons, special offers, bundles, or other promotional pricing may be subject to additional terms.

If a cancellation affects the eligibility of a discount or promotion, the refund may be adjusted accordingly, where permitted and clearly disclosed.

7. Cancellation Due to Unavailability

If Milor is unable to fulfil an order because a product becomes unavailable or due to another material fulfilment issue, we may cancel the affected order or contact you regarding an alternative resolution.

If we cancel the order, any applicable refund will be processed according to our refund procedure.

8. Fraudulent or Suspicious Orders

Milor reserves the right to cancel an order where there are reasonable grounds to suspect:

  • Fraud
  • Payment misuse
  • Unauthorised transactions
  • Abuse of promotional offers
  • Incorrect or misleading information
  • Other unlawful or suspicious activity

Any such action will be subject to applicable law.

9. Contact Us

For cancellation requests:

Milor Customer Support

Email: [Email Address]

Phone: [Phone Number]

Support Hours: [Support Hours]

Milor

Nutrition That’s Real. Energy That Lasts.

Scroll to Top