Shipping Policy

At Milor, we aim to make your shopping experience simple and reliable—from placing your order to receiving your Multi Millet Sattu.

This Shipping Policy explains how we process and deliver orders placed through the Milor website.

1. Shipping Availability

We currently ship to:

[India-wide / List of serviceable locations]

Delivery availability may depend on the serviceability of your PIN code.

Certain remote or restricted locations may have limited delivery options.

2. Order Processing

Orders are generally processed within [1–2 business days] after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during:

  • Major sales
  • Festivals
  • Product launches
  • High-demand periods
  • Unforeseen operational disruptions

3. Estimated Delivery Time

After dispatch, delivery generally takes approximately:

[3–7 business days]

depending on the destination, courier service, PIN code, and other operational factors.

Delivery timelines are estimates and are not guaranteed unless specifically stated otherwise.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping or promotional shipping offers subject to the conditions displayed on the website.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information to monitor the progress of your shipment.

6. Delivery Attempts

Our delivery partner may make multiple delivery attempts.

Please ensure that the delivery address and contact number provided at checkout are accurate and accessible.

If delivery fails because of an incorrect address, unavailable recipient, or other customer-related issue, additional delivery arrangements or charges may apply where permitted.

7. Incorrect Delivery Information

Customers are responsible for providing accurate:

  • Name
  • Mobile number
  • House/building details
  • Street/locality
  • City
  • State
  • PIN code

Milor is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

8. Delayed Shipments

Occasionally, delivery may be delayed due to circumstances outside our control, including:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Public holidays
  • High shipment volumes
  • Government restrictions
  • Courier operational issues
  • Incorrect address information
  • Other unforeseen circumstances

If your shipment appears significantly delayed, please contact our customer support team.

9. Damaged or Tampered Packages

If the package appears visibly damaged, leaking, open, or tampered with at the time of delivery, please take photographs before opening or using the product where reasonably possible.

Contact Milor customer support as soon as possible.

Food products should not be consumed if you believe their packaging or contents have been compromised.

10. Missing or Incorrect Items

If an item is missing or you receive a product different from what you ordered, contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photographs of the package
  • Shipping label
  • Products received
  • Relevant batch/packaging information

We will review the issue and provide an appropriate resolution.

11. Undelivered or Returned Shipments

If a shipment is returned to us because delivery could not be completed, we will review the reason for the return.

Where applicable, we may contact you to arrange re-delivery.

Additional shipping charges may apply in certain customer-related cases, where permitted.

12. International Shipping

Unless specifically stated on the website, Milor currently does not guarantee international shipping.

If international shipping becomes available, applicable customs duties, taxes, import restrictions, and other charges may apply to the customer.

13. Contact Us

For shipping-related questions:

Milor Customer Support

Email: [Email Address]

Phone/WhatsApp: [Phone Number]

Support Hours: [Support Hours]

Business Address: [Address]

Milor

Nutrition That’s Real. Energy That Lasts.

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