Terms & Conditions
Welcome to Milor.
These Terms & Conditions govern your access to and use of the Milor website and your purchase of products through our website.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About Milor
Milor operates an online platform through which customers can learn about and purchase our products, including Milor Multi Millet Sattu.
Website: https://milor.in/
Business Name: [Legal Business Name]
Registered/Business Address: [Address]
Email: milorindia123@gmail.com
Phone: [Phone Number]
2. Eligibility
By using this website or placing an order, you confirm that:
- The information you provide is accurate and complete.
- You are legally capable of entering into a transaction under applicable law.
- You will use the website only for lawful purposes.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, packaging information, and other product information displayed on the website are accurate.
However:
- Product packaging may change from time to time.
- Colours displayed on screens may differ from actual packaging.
- Product availability may change.
- Information printed on the physical product packaging should be followed where applicable.
For food products, always check the product label for ingredients, nutrition information, allergen information, storage instructions, batch details, and best-before/expiry information.
4. Food and Nutrition Information
Information provided on the website is intended to describe our products and their intended use.
Milor products are food products and are not intended to diagnose, treat, cure, or prevent any disease unless specifically permitted and stated in accordance with applicable law.
Customers should consider their individual dietary requirements and seek appropriate professional advice where necessary.
5. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted if there is an error in pricing, product availability, payment, delivery information, or another material issue.
We reserve the right to cancel or decline an order where reasonably necessary, subject to applicable law.
6. Product Availability
Products are subject to availability.
If an ordered product becomes unavailable after purchase, we may contact you regarding an alternative product, revised fulfilment arrangement, or applicable refund.
7. Pricing
Prices displayed on the website are subject to change.
Applicable taxes, delivery charges, discounts, and other charges will be displayed where applicable before order completion.
We make reasonable efforts to ensure pricing information is accurate. If a significant pricing error occurs, we may contact you before fulfilling the order.
8. Payment
Payment may be made through the payment methods made available on the website.
Payments may be processed by third-party payment providers.
You agree to provide accurate information required for processing your order.
9. Shipping and Delivery
Orders are shipped to eligible delivery locations according to our Shipping Policy.
Delivery estimates are indicative and may be affected by:
- Weather
- Logistics disruptions
- Public holidays
- Remote delivery locations
- Incorrect address information
- Operational delays
- Other circumstances beyond our reasonable control
10. Returns, Refunds and Replacements
Returns, refunds, cancellations, and replacements are governed by our separate Return & Refund Policy.
Because Milor sells food products, opened or consumed products may generally not be eligible for return, except where applicable law requires otherwise or where a product issue qualifies for a replacement or refund.
11. Cancellation
Order cancellations are governed by our separate Cancellation Policy.
Once an order has been processed, packed, shipped, or handed over to a delivery partner, cancellation may no longer be possible.
12. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to website systems
- Interfere with website functionality
- Introduce malicious code
- Copy or misuse website content
- Misrepresent your identity
- Use the website to conduct fraudulent transactions
13. Intellectual Property
Unless otherwise stated, content appearing on the Milor website—including:
- Logos
- Brand names
- Product images
- Text
- Graphics
- Designs
- Videos
- Website layout
- Original marketing material
is owned by or licensed to Milor and may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, or commercially exploit such material without prior written permission.
14. User Reviews and Content
If the website allows customers to submit reviews, comments, photographs, or other content, you agree not to submit content that:
- Is unlawful
- Is misleading
- Is abusive or defamatory
- Violates another person’s rights
- Contains malicious code
- Infringes intellectual-property rights
- Contains confidential information
By submitting content, you grant Milor permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.
15. Third-Party Services
Our website may use third-party services such as payment gateways, analytics tools, shipping providers, hosting providers, or social-media services.
Your use of such services may be subject to the third party’s own terms and policies.
16. Disclaimer of Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
Website functionality may be temporarily unavailable due to maintenance, technical issues, security incidents, or circumstances beyond our reasonable control.
17. Limitation of Liability
To the extent permitted by applicable law, Milor will not be responsible for losses arising solely from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any consumer right, statutory right, or liability that cannot legally be excluded or limited.
18. Force Majeure
Milor will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transport disruptions, internet or infrastructure failures, or other extraordinary events.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on the website unless otherwise required by applicable law.
20. Governing Law
These Terms & Conditions are governed by the laws applicable in India.
Nothing in these Terms limits any consumer rights or remedies available under applicable Indian law.
21. Contact Us
For questions regarding these Terms & Conditions:
Milor
Email: [Email Address]
Phone: [Phone Number]
Address: [Business Address]
Website: [Website URL]